Returns & Exchanges
- We offer a full money back guarantee.
- You have 30 days from receipt in which to return your order.
- You will have to pay the return cost of postage or collection can be arranged at your cost for larger items.
We want you to be entirely satisfied with every purchase made from JJK Guns Ltd. and are proud of the quality, range and advice that we offer. If you wish to return an item for exchange or you have decided not to keep it (cancel your contract);
- Please contact us within 7 working days from the day after the delivery day
- Contact us via email or writing
- Please write the reason for returning your goods on a copy of your receipt.
- Return it to us with the products original packaging and labels within 30 days of receipt.
- All goods to be in a new and unused condition together with a copy of your original receipt.
- We recommend that all items returned to us to be sent Royal Mail recorded delivery with insurance paid as a minimum or collection can be arranged.
The special order of item(s) which are especially ordered are not eligible for return or refund unless the item(s) prove to be damaged or defective.
If you feel the goods are faulty please contact us immediately and we will then contact you to resolve the matter, the above conditions also apply.
JJK Guns Ltd.